1. Contact

There are two major ways to ask for help on our resources.

1.1. Submit support ticket

If you need help, please submit a support ticket via sending an email to hpc-support@uci.edu. Our team members will try to assist you.

The email must contain useful information for us to help you.

Please see how to How to submit

1.2. Ask the UCI Community

As part of the launch of HPC3, we are adding a Google Groups discussion list. If you subscribe to this list, you can ask questions of the greater UCI research community.

There are many knowledgeable people at UCI, they can help. RCIC will also monitor and respond to posts in this discussion group. Conversations are archived so that you can search previous posts.

Table 1.1 How To subscribe

For UCI community	For UCI Health Sciences or people outside of UCI
Login at http://accounts.google.com using your UCI credentials. Every UCI user (except Health Sciences) has a google account.	How to submit with a request to join the Google Group.
Once logged in, follow the Google Groups discussion to make a subscription.